The New MyVarsity Portal

1. What do I need to do now, and what can I complete later?
   For now, there are only a few things you need to focus on to prepare for registration:
   • Create your New MyVarsity account.
   • All Star Programs: Review your teams for the upcoming season and create, update, or clean up teams as needed.
   • If you have multiple roles (such as Program Manager, Coach, or Parent), use the same MyVarsity account. You do not need to create separate accounts for each role.

   You do not need to invite parents or athletes, finalize your rosters, or complete waivers before registration opens. Your completed athlete rosters and waivers will be due 21 days prior to your first event.

2. How do I create my MyVarsity account?
   You’ll receive an invitation email with a link to create your account. Follow the prompts to set up your password and complete your profile.
   If you’ve already created an account, simply sign in using your email address and password.
3. I manage multiple programs. Do I need more than one account?
   No. One MyVarsity account can provide access to multiple programs or organizations.
   After signing in, you can easily switch between the programs you have permission to access without creating additional accounts.
4. My program manager link in my email isn’t working.
   Invitation links are one-time use. If you fail to complete your profile set-up upon activating this link, a new link will need to be issued in order for you access your program. Invitation links will expire after 8 days and new link will need to be issued to activate your account. Please contact Varsity Spirit Customer Support for assistance
5. How do I add another team to my account?
   If you’ve been invited to another team, simply sign in using the invitation link you receive. The team will be added to your existing MyVarsity account. Some users, such as program administrators, may also have permission to create and manage additional teams within their organization.
6. How do I join another organization?
   To join another organization, you’ll need an invitation from that organization’s administrator. Once you receive the invitation, sign in using the link provided. The organization will be added to your existing MyVarsity account, allowing you to access all of your authorized organizations with a single login.
7. I deleted my invitation email. What should I do?
   Visit events.myvarsity.com and try signing in with your email address. If you haven’t activated your account or you’re unable to sign in, contact Varsity Spirit Customer Support for assistance.
8. I’m a new coach. How do I get access?
   Your program administrator can request access for you. Once your access has been set up, you’ll receive an email with instructions for activating your account. If you are the program administrator, please reach out to Varsity Spirit Customer Support for assistance.
9. I forgot my password. How do I reset it?
   Select Forgot Password on the MyVarsity sign-in page and follow the instructions to reset your password. If you don’t receive the password reset email, be sure to check your spam or junk folder before contacting Varsity Spirit Customer Support.
10. Why don’t I see my camp registrations or Varsity Fashion information in the new MyVarsity?
    At this time, the new MyVarsity experience is only being used for competition registration. You can continue to access and manage those items through your legacy MyVarsity account.
11. How do I give another staff member administrative access to my program?
    If another coach or staff member needs Program Manager or administrative access to your program, please contact Varsity Spirit Customer Support for assistance.
12. What are the team registration links, and who should I send them to?
    Each team has a unique registration link that should be shared with the parents or guardians of athletes on that team. When a parent uses the link, they’ll create or sign in to their MyVarsity account and add their athlete. The athlete will automatically be associated with both the specific team linked in the invitation and the program roster. Please not that team invitation links expire after 8 days.
13. What will parents/guardians be able to see or access once they create a MyVarsity account?
    Parents and guardians will have access to their own profile and the participant profiles they create for their athlete(s). Their account will also associate them and their athlete(s) with the team and program connected to the invitation they received. Parents/guardians do not receive Program Manager access or the same program and roster management capabilities available to account administrators.
14. Does each parent need to use the registration link for their athlete’s specific team?
    Yes. Parents should use the registration link provided for their athlete’s team. When they complete the process, their athlete will be added to that team as well as the overall program roster. If team assignments change, the coach or program administrator can move athletes between teams as needed.
15. Can I add an athlete to a team and send the parent only the waiver?
    No. A parent or guardian must complete the required registration process for their athlete; there isn’t a separate waiver-only option. If your roster isn’t finalized, you can register by headcount and finalize your athlete roster assignments later.
16. When a parent adds their athlete, will the athlete be associated with the team, the program, or both?
    Both. When a parent uses a team’s registration link, the athlete is added to that specific team and to the overall program roster. Coaches and program administrators can then update team assignments if an athlete needs to be moved to a different team.
17. Can parents manage more than one athlete?
    Yes. Parents can use a single MyVarsity account to manage all athletes associated with their account, provided they have been invited to each athlete’s program.
18. What if I’m a program manager and a parent?
    You will be able to manage both roles within your same profile. Follow the steps in the How-To-Guide (Step 16) in order to associate multiple roles to your account.
19. Can I use my existing Legacy MyVarsity account?
    Yes. If your account is eligible for the new MyVarsity experience, you’ll see an activation option when you sign in to legacy MyVarsity. After completing the one-time activation, you’ll use the new MyVarsity for future sign-ins related to competitions.
20. Why don’t I see my team, organization, or event?
    There are a few possible reasons:
    • Your access hasn’t been granted yet.
    • You haven’t accepted an invitation for that team or organization.
    • Registration or event information hasn’t been published yet.

    If you believe you’re missing access, contact your program administrator or Varsity Spirit Customer Support.

1. Why do I need to create a MyVarsity account?
   Your MyVarsity account allows you to manage your athlete’s information and complete the required steps for participation in Varsity Spirit competitions. Your program will provide you with a link when it’s time to create your account and add your athlete.
2. How do I get started?
   Your coach or program administrator will send you a link for your athlete’s team. Use the link provided to create your MyVarsity account. During setup, select “Parent/Guardian” as your role, complete your profile using your own information, and then add your athlete.
3. Should I create my account using my information or my athlete’s information?
   Start by creating the account using your information as the parent or guardian. After completing your parent/guardian profile, you’ll be prompted to create a separate participant profile for your athlete.
4. What if my athlete doesn’t have an email or phone number?
   No worries, create your athlete’s profile using your email and phone number as needed.
5. What happens when I use my team’s invitation link?
   The invitation link connects you and your athlete to the appropriate team and program. Once you complete the process and add your athlete, your athlete will be associated with both the team connected to your invitation and the overall program.
6. What if my athlete changes teams?
   No problem. Your coach or program administrator can manage team assignments and move athletes between teams when needed. You do not need to create a new MyVarsity account simply because your athlete’s team assignment changes.
7. I have more than one athlete. Do I need a separate MyVarsity account for each one?
   No. You can manage multiple athletes from the same parent/guardian account. During setup, you’ll have the option to add additional participants to your household.
8. What if my athlete participates on more than one team?
   Keep one MyVarsity account. If you receive an invitation for another team, sign in to your existing MyVarsity account using the invitation link rather than creating another account. This allows the additional team association to be connected to your existing account.
9. What if my athlete participates with more than one organization or program?
   Keep your existing MyVarsity account. When another organization provides you with an invitation link, use that link and sign in to your existing account. You do not need to create a separate account for each organization.
10. I’m also a coach or program administrator. Should I create a separate parent account?
    No. If you already have a MyVarsity account for another role, such as Coach or Program Manager, do not create a second account. Sign in to your existing account when accepting your Team invitation. Your additional role can be associated with the same MyVarsity account on page two.
11. I received more than one invitation link. Do I need to create a new account each time?
    No. Create your MyVarsity account once. For any additional invitations, sign in using your existing MyVarsity account so your additional teams, programs, or roles can be connected to the same account.

If you have questions or need assistance with your MyVarsity account, please contact Varsity Spirit Customer Support.

To help us assist you more quickly, have the following information available:

• Your name
• Email address
• Organization or program name
• Team name (if applicable)

Email: registration@varsity.com
Phone: 1-800-238-0286

1. What can I use the new MyVarsity portal for?
   The New MyVarsity portal is currently available for competition registration. You’ll use the portal to find available competitions, select the teams you would like to register and manage your competition registrations. Camp registrations and Varsity Fashion orders are not currently displayed within this new competition registration experience and can be found in your legacy myVarsity account.
2. Where will I find competitions that are available for registration?
   Once you log in, you can browse available events and select the competition and session you would like to attend.
3. Can I register more than one team for a competition?
   Yes. During registration, you can select the eligible teams from your program that you would like to register for the event.
4. Can another staff member help manage our competition registrations?
   Additional staff may need the appropriate access associated with your program before they can manage registration. If someone on your staff needs additional administrative access, contact Varsity Spirit Customer Support for assistance.
5. What’s the most important thing to remember before I register?
   You do not need to wait for your final roster to begin competition registration. If your roster is ready, you can use it during registration. If it isn’t, use your estimated headcount to get started and return to complete your participant information as your roster is finalized.
6. Where can I get help?
   If you have questions about your account, program, teams or competition registration, contact Varsity Spirit Customer Support for assistance.

1. Do I need to have my final roster completed before I register?
   No! You can still register for a competition if your final roster is not yet complete.
   Depending on where you are in your season, you can register using estimated headcount to receive an estimated invoice and finalize your participant information later.
2. What should I do if I don’t have my roster ready yet?
   If your roster is not ready, you can provide an estimated number of participants during registration. This allows you to begin the registration process without waiting for every athlete or participant to be added to your roster.
3. What should I include in my estimated headcount?
   Enter your best estimate for the number of participants who will attend with the team. You will have an opportunity to provide your finalized participant information as you get closer to the competition.
4. What if my estimated headcount changes?
   That’s okay! We know team numbers can change throughout the season. Your estimated headcount helps you get started with registration while your roster is still being finalized.
5. What if I already have my roster completed?
   If your team roster is available in MyVarsity, you can use your roster during the registration process rather than entering an estimated headcount.
6. Can different teams from my program be at different stages?
   No, all teams under your program must be registered by either headcount or rosters. If one team’s roster is ready while another is still being finalized, please register all teams using headcount.
7. I registered using an estimated headcount. Do I still need to complete my roster?
   Yes. Estimated headcount is designed to help you get started with registration before your roster is final; it does not replace the need to provide the required participant and roster information for the competition.

1. How do I choose which teams I want to register?
   After selecting your competition, MyVarsity will display the teams associated with your program that are available for registration. Select the team or teams you would like to attend and continue through the registration process.
2. What if I don’t see the team I want to register?
   If an expected team does not appear as an option, do not create a duplicate team just to continue registration. Contact Varsity Spirit Customer Service for assistance so we can help make sure your program and team information are set up correctly.
3. Can I register multiple teams at the same time?
   Yes. If multiple eligible teams from your program are attending the same competition, you can select multiple teams as part of the registration process.
4. What if information about my team or program is incorrect?
   If you notice information that appears incorrect or you need assistance with your program setup, contact Varsity Spirit Customer Support before creating duplicate teams, programs or registrations.

1. Can I review my information before submitting?
   Yes. You’ll have an opportunity to review your registration information before completing your submission. Take a moment to confirm that you selected the correct event, session and teams and that your participant information is accurate.
2. When is my registration submitted?
   Your registration is submitted after you complete the required registration steps and confirm your submission in MyVarsity.
3. What happens after I submit my registration?
   Your registration will appear within MyVarsity, where you can return to view and manage your competition registration information.
4. Where can I see the competitions I’ve registered for?
   Your existing competition registrations are available within “Current Registrations” in the New MyVarsity. Return to your registration there rather than beginning a new registration for the same team and event.
5. Can I make changes after I register?
   You can return to your registration in MyVarsity to manage available registration information as your team details are finalized. Some information may be subject to registration deadlines or event-specific requirements, so we recommend keeping your registration information updated throughout the season.
6. Should I create a new registration if I need to update something?
   No. The system doesn’t allow you to register again for the same event. You will be able to manage your registration and submit changes as needed. 

1. What can I use the new MyVarsity portal for?
   The New MyVarsity portal is currently available for competition registration. You’ll use the portal to find available competitions, select the teams you would like to register and manage your competition registrations. Conference registrations and Varsity Fashion orders are not currently displayed within this new competition registration experience and can be found in your legacy myVarsity account.
2. Where will I find competitions that are available for registration?
   Once you log in, you can browse available events and select the competition and session you would like to attend.
3. Can I register more than one team for a competition?
   Yes. During registration, you can select the eligible teams from your program that you would like to register for the event.
4. Can another staff member help manage our competition registrations?
   Additional staff may need the appropriate access associated with your program before they can manage registration. If someone on your staff needs additional administrative access, contact Varsity Spirit Customer Support for assistance.
5. What’s the most important thing to remember before I register?
   You do not need to wait for your final roster to begin competition registration. If your roster is ready, you can use it during registration. If it isn’t, use your estimated headcount to get started and return to complete your participant information as your roster is finalized.
6. Where can I get help?
   If you have questions about your account, program, teams or competition registration, contact Varsity Spirit Customer Support for assistance.

1. Do I need to have my final roster completed before I register?
   No! You can still register for a competition if your final roster is not yet complete.
   Depending on where you are in your season, you can register using estimated headcount to receive an estimated invoice and finalize your participant information later.
2. What should I do if I don’t have my roster ready yet?
   If your roster is not ready, you can provide an estimated number of participants during registration. This allows you to begin the registration process without waiting for every athlete or participant to be added to your roster.
3. What should I include in my estimated headcount?
   Enter your best estimate for the number of participants who will attend with the team. Your final participant information will still need to be completed as your roster is finalized.
4. What if my estimated headcount changes?
   That’s okay! We know team numbers can change throughout the season. Your estimated headcount helps you get started with registration while your roster is still being finalized.
5. What if I already have my roster completed?
   If your team roster is available in MyVarsity, you can use your roster during the registration process rather than entering an estimated headcount.
6. Can different teams from my program be at different stages?
   No, all teams under your program must be registered by either headcount or rosters. If one team’s roster is ready while another is still being finalized, please register all teams using headcount.
7. I registered using an estimated headcount. Do I still need to complete my roster?
   Yes. Estimated headcount is designed to help you get started with registration before your roster is final; it does not replace the need to provide the required participant and roster information for the competition.

1. How do I choose which teams I want to register?
   After selecting your competition, MyVarsity will display the teams associated with your program that are available for registration. Select the team or teams you would like to attend and continue through the registration process.
2. What if I don’t see the team I want to register?
   If an expected team does not appear as an option, do not create a duplicate team just to continue registration. Contact Varsity Spirit Customer Service for assistance so we can help make sure your program and team information are set up correctly.
3. Can I register multiple teams at the same time?
   Yes. If multiple eligible teams from your program are attending the same competition, you can select multiple teams as part of the registration process.
4. What if information about my team or program is incorrect?
   If you notice information that appears incorrect or you need assistance with your program setup, contact Varsity Spirit Customer Support before creating duplicate teams, programs or registrations.

1. Can I review my information before submitting?
   Yes. You’ll have an opportunity to review your registration information before completing your submission. Take a moment to confirm that you selected the correct event, session and teams and that your participant information is accurate.
2. When is my registration submitted?
   Your registration is submitted after you complete the required registration steps and confirm your submission in MyVarsity.
3. What happens after I submit my registration?
   Your registration will appear within MyVarsity, where you can return to view and manage your competition registration information.
4. Where can I see the competitions I’ve registered for?
   Your existing competition registrations are available within “Current Registrations” in the New MyVarsity. Return to your registration there rather than beginning a new registration for the same team and event.
5. Can I make changes after I register?
   You can return to your registration in MyVarsity to manage available registration information as your team details are finalized. Some information may be subject to registration deadlines or event-specific requirements, so we recommend keeping your registration information updated throughout the season.
6. Should I create a new registration if I need to update something?
   No. The system doesn’t allow you to register again for the same event. You will be able to manage your registration and submit changes as needed.