Fashion FAQs

I won't be able to make the fitting. How do I take my measurements?

Watch our video on how to take proper measurements here.  You can also download the Athlete Measuring Guide to help convert your measurements into Varsity sizes.

I’ve placed my order... now what?

You will receive an email with your anticipated shipping date within two weeks of placing your order. Please note: This is the date we anticipate your item(s) to leave our facility. Delivery time will vary.

Review your anticipated ship dates, allow a few days for delivery and make sure you have ample time before your need by date.

Stockable items will ship right away. Custom items will ship as soon as they are completed.

Be sure to track your order, and if you have an item that does not ship within a week after the anticipated date, contact your Rep immediately.

Open all packages as soon as you receive them. Check all sizes and quantities with your sizing spreadsheet. Contact your Rep immediately with any discrepancies.

Do not write names directly on any of the items or packaging in case a stockable exchange needs to be made. Please note: If you write on any packaging or shoe boxes, no returns or exchanges can be made. -Enjoy your new Varsity Spirit Fashion and tag us on social @VarsityFashions with #VarsityStyle!

How do I track my order?

Once an order is entered into our system, you can access its status and the tracking number by visiting the Order Tracker.

How do I return or exchange merchandise?

Due to the nature of our made-to-order garments, custom and lettered merchandise is not returnable unless there is a manufacturer defect.

If you are returning an item due to a defect/error, please call or e-mail your Rep immediately to process the return within 60 days of receiving your item. Please provide your Rep with the item, size and a picture of the issue if applicable.

If you need to return or exchange a stockable item, please contact your Rep and follow the instructions below within 14 days of receiving your item:

1. Package the item(s) to be returned. Shoes must be unlaced and clean (inside and out) with no writing on the box. Undergarments must be unopened with no writing on the packaging.

2. Fill out the Return Form that came with your items, and place it in the box. Be sure to include your Order Number and Customer Number.

3. Use the red pre-printed shipping label included in the box, or address the box to:

Varsity Stock Returns
3131Appling Road
Bartlett, TN 38133

4. Drop your package off at your closest FedEx location. Save your tracking information and send a copy to your Rep.

What should I do once my order arrives?

Open all packages as soon as you receive them. Check all sizes and quantities with your sizing spreadsheet. Contact your Rep immediately with any discrepancies.

Do not write names directly on any of the items or packaging in case a stockable exchange needs to be made. Please note: If you write on any packaging or shoe boxes, no returns or exchanges can be made.

Enjoy your new Varsity Spirit Fashion and tag us on social @VarsityFashions with #VarsityStyle!

How do I care for my Varsity garments?

Learn the proper way to care for all of your Varsity garments including Spirit Fashion, All Star Fashion, Dance Fashion and Shoes here!

How long does it take an order to ship?

Delivery dates will vary based on the type of product ordered and order volume throughout the year. When planning a new order, please notify your Rep of any need-by dates. Your Rep will work with you to establish a timeline to design your garments, size your athletes, and receive payment to ensure the best possible delivery schedule.

Where can I find sizing information for an order I placed?

Visit myVarsity for all order documents, sizing information, garment care instructions and more.

Where do I send payments?

Be sure to include your order and customer number along with your payment for accurate processing.

USPS
Varsity Spirit Fashions & Supplies, LLC
P.O. Box 842805
Dallas, TX 75284-2805

Overnight/Courier Mail (FedEx, UPS, DHL, etc.)
Bank of America Lockbox Services
Lockbox 842805
1950 N. Stemmons Freeway
Suite 5010
Dallas, TX 75207